Complaints & Content Removal Policy
Botcomics is committed to maintaining a safe, lawful, and respectful platform. This Complaints / Content Removal Policy explains how users, rights holders, performers, creators, or any concerned party may report content that may be illegal, unauthorized, non-consensual, infringing, or otherwise in violation of our standards, policies, or applicable law.
1. How to Submit a Complaint
If you believe that any content available on Botcomics is illegal, violates our standards, infringes your rights, was published without proper authorization, or should otherwise be removed, you may submit a complaint by contacting us at:
Please include as much information as possible so we can review the complaint properly, including:
– The URL or location of the content being reported
– A description of the issue or reason for the complaint
– Your name or organization name, if applicable
– Your contact email address
– Any supporting evidence, documentation, or explanation that may help us review the complaint
Complaints may include, but are not limited to, reports involving illegal content, copyright infringement, non-consensual content, impersonation, misuse of identity, unauthorized use of characters or artwork, misleading content, or any material that otherwise violates our standards.
2. Review Timeline
All complaints submitted under this policy will be reviewed and resolved within five business days.
If additional information is required to complete the review, we may contact the reporting party. In such cases, the review may depend on the timely submission of the requested information.
3. Review Process
Once a complaint is received, Botcomics will review the reported content, the nature of the complaint, and any supporting information provided.
During the review process, Botcomics may take temporary action when appropriate, including temporarily disabling access to the reported content while the complaint is being evaluated.
The review may include:
– Verifying the location and nature of the reported content
– Reviewing the complaint and supporting information
– Checking whether the content violates our standards, policies, or applicable law
– Contacting the reporting party for additional information, if needed
– Contacting the uploader, creator, rights holder, or other relevant party, if applicable
– Determining whether the content should remain available, be restricted, be modified, or be removed
4. Possible Outcomes
After reviewing a complaint, Botcomics may take one or more of the following actions:
– Remove the reported content permanently
– Temporarily disable or restrict access to the reported content
– Request additional information or documentation
– Modify or update the content, description, category, or related information
– Reject the complaint if the content does not violate our standards, policies, or applicable law
– Take action against the account, uploader, creator, or party responsible for the content, where applicable
– Refer the matter to appropriate legal, payment, hosting, or enforcement channels when required
Botcomics reserves the right to remove or restrict access to any content at its discretion when we believe such action is necessary to comply with our policies, legal obligations, payment processor requirements, or platform standards.
5. Appeals Process
If a reporting party, uploader, creator, or other affected party disagrees with a decision made under this policy, they may submit an appeal by contacting:
Please include the subject line:
Content Removal Appeal
The appeal should include:
– The original complaint or content URL
– The reason for the appeal
– Any additional information or evidence that should be considered
– Contact information for follow-up
Appeals will be reviewed separately from the original decision whenever possible. Botcomics will review the appeal and may uphold, reverse, or modify the original decision.
6. False or Abusive Reports
Botcomics takes complaints seriously. However, knowingly false, misleading, abusive, or repeated bad-faith reports may result in limitations on future submissions or other appropriate action.
7. Contact
For all complaints, content removal requests, or appeals, please contact:
Botcomics
Email: [email protected]